Hardware Maintenance Services
Warranty Service Upgrade Option Overview
EOL Support is the warranty services provider for machines that are under Warranty from AnySystem.com, EOLParts.com & Government Solutions. We stand behind the quality of the products they ship to their customers. The Standard Warranty, which is included at no additional charge on all full systems, sub assemblies and parts that they ship ensures that if the customer experiences any functional defect in the equipment anytime within 12 months of their purchase, we will repair or replace the failing part free of charge. In addition to the Standard Warranty support, EOL Support has developed a Warranty Service Upgrade option that is available for customers who have machines covered by our partnered hardware providers. This options provide faster turnaround time, reduced customer shipping costs, additioanl periods of coverage, and other additional services that will enhance hardware availability in the event a repair is needed.
There are several advantages to selecting an EOL Support Warranty Service Upgrade Option. This optional offering provides you with piece of mind on turnaround of any needed repair parts as well as an easy way to budget for maintenance costs through a predictable, low cost, protected price for the period of service that you select. The Next Business Day service level option that is being offered, gives customers the opportunity to purchase only that level of service that they need and to fit with your desired way of servicing the machine. This offering is particularly suited for Self-maintainer customers and in that regards is unique within the computer service industry.
EOL Support recognizes there are many of our customers that have highly skilled technicians in-house and prefer to provide on-site repair labor skills themselves. Many maintenance service companies do not authorize anyone but their own field service staff to maintain the machines. At EOL Support, our unique self-maintainer options complement the on-site technician’s skills perfectly – at a competitive price.
Each of our offerings is available in two or three year contract lengths as well the one year warranty period coverage. Longer term contracts contain additional pricing reduction incentives that are applied to the longer term levels of commitment. If a have an interest in one of these options, please email Jean Brennan (Jean@EOLSupport.com) for additional assistance.
Protect your investment for the needs of your computing environment – be sure to select the warranty upgrade that best suits your uptime needs with a competitively priced service agreement from EOL Support LLC!